So, my mom and dad aren’t really in the target demo for my site, but since they’re my parents…they check it out. (And to my delight, actually like it
— and not just b/c I’m their daughter as they say.) My mom actually called me up every excited that she found out the Dalai Lama joined twitter (via my site) a day before she saw it on the news. (The Israeli news channel… b/c that’s what they like to watch via Direct TV)
My parents have always been supportive of what I do. Starting up a site is not always smooth sailing, and during hard times my dad would always say “Don’t worry, I’m behind you….whatever you need”, And of course, he knew that he couldn’t actually physically help with a lot of things, he knows Real Estate, not so much websites, but their support has helped me get to where I am today.
Growing up, my mom would always tell me I was great and awesome, and can do what I want to do, which I guess is probably what gives me have the delusional sense of self confidence that I have.
I should probably also explain that they’re not the most technological people in the world. My mom is an RN Nurse. She doesn’t have to use computers much, and though she knows how to check her email, and actually has a FB account (no we’re not friends
) she doesn’t do much online…though she really wants to. (And has been saying that for about 10 years now)
My dad is a little more advanced. He actually uses word, excel, and does research online, but that’s about it.
So, when I told them I was going to start a social news site, you can imagine how much they ‘got’ it. But were beyond supportive once I explained what happens in the space currently and why I see it being the future, and why I have actual editors vs. just an algorithm like other sites.
I’ve explained things over and over, but it took a while for them to get what it is. And once I was able to let them understand what I was doing, I was changing again, making tweaks, which, I had to explain over again why I was doing it.
Explaining why though, has made the site better, b/c if my mom can get the concept, then sure as hell tech savvy people will get it.
And so, my mom gets very excited when she hears something on the news that she saw on my site before it was on the news.
I didn’t really expect my parents to be power users any time soon, but was happy they got it. (Though its sill humorous when someone asks my mom what I do)
About a week ago, my CTO pushed something live. We had been talking about it for a long time, but other things took precedence. Basically, it’s a status bar (a la Facebook and Twitter) which makes adding stories a very easy process. A user can copy a link into the status bar, the fields auto populate, and voila, story submitted.
This push is part of a larger play that we’re working on, but we’re rolling it out in steps. On my way home from the subway, I called my dad to walk him through how it works.
What happened next was a little shocking, but also, incredibly cute.
My dad started submitting dozens of stories to the site, at all hours of the day and night. Considering my dad isn’t in my target audience, and I’m sure he really cares about the M&A and World Cup stories he submitted, I wasn’t sure I wanted every acquisition made that day taking over my site.
Now, in a few weeks, he’ll be able to customize his news and create his own topic pages and go wild, but for now, I needed him to chill with these stories.
So, I deactivated some, leaving the big ones, but just so that the site wasn’t inundated with similar stories, I had to edit him.
The next morning I get an email from my dad that read:
“How are you?
I put a lot of articles yesterday late-night.
It looks like someone deleted them. Did you delete?”
I officially felt bad.
I should’ve been excited that the site was so easy my dad could use it, and here I am deactivating his stories b/c they weren’t exactly what I’m looking for in stories that are featured. I had explained that some stories he submitted didn’t have images, and I needed to edit, so they were temporarily deactivated, but I’m not sure he bought it, even though that part was actually true.
So the next few days I would get texts at 10am asking me if he did better, and one night he called excited that he put up a story before CNN covered it.
Ah, finally my dad was getting the concept of real-time news. He actually even said….”but you know, Google News, I mean how do they pick their stories, just computers? I’m better b/c I can actually read and decide.”
Yes dad, that’s the concept
And so, though I had to edit him a bit at first, I was happy we created a site that was ‘so easy my dad could use it’, because he did actually get some good stories.
The changes over the next few weeks will let him add as many M&A and soccer stories as his heart desires, but for now, he has to follow my guidelines.
When I told my guy friends about this on Sunday night that ‘my dad was killing me with all of his submissions” he looked at me and said, it’s what you get for making the site so easy to use, and thus, ‘borrowing’ the slogan from Geico, “So easy my dad can use it”
I was going to make a video showing how it’s great he can actually add stories, and I still might, but in the meantime, figured I would share via this post.
Thanks Dad.